Built by an operator who actually works in Amazon & Shopify - not a hired account manager.
SMI Seller Solutions was founded by Abdul, an eCommerce operator with 5+ years of hands-on experience managing Amazon Seller Central and Shopify stores for sellers across the US and EU. This isn't a staffing agency that puts juniors on your account. It's a small, disciplined team led by someone who has been inside the numbers daily.
Who runs your account
Abdul founded SMI Seller Solutions after years of managing high-volume Amazon and Shopify operations in-house. He's worked directly inside 6- and 7-figure catalogs - not as a consultant reviewing spreadsheets, but as the operator building the SOPs, executing the PPC, and fixing the listing errors himself.
The agency was built on Upwork because the platform enforces accountability: clients can see work history, reviews, and job success scores in plain sight. There's no hiding behind a sales deck.
When you work with SMI, Abdul oversees every account personally. You won't be handed to a junior after onboarding.
What makes this agency different
- Specialist in bulk catalog operations - workwear, industrial, multi-variant SKU catalogs with 10,000+ products
- Deep hands-on knowledge of Shopify Matrixify for large-scale product imports and catalog migrations
- Experience with Shopify GraphQL API for custom storefront operations and data management
- Trained in Amazon Flat File uploads, bulk listing fixes, and catalog error resolution
- AI-assisted workflows that compress execution time without compromising quality
- Clear deliverables, weekly reports, and no lock-in contracts
Platform expertise
Our team works inside these tools every day - not occasionally, but daily. That depth of repetition is the difference between generic advice and precise execution.
End-to-end account management
PPC campaigns, listing quality, catalog fixes, suppressed ASIN resolution, A+ content, brand registry, and inventory coordination. We work across US, UK, DE, and other EU marketplaces.
Store operations & catalog management
Theme-level CRO, Matrixify bulk imports and migrations, GraphQL storefront API operations, app integrations, metafields, and large SKU catalog management for apparel, workwear, and industrial sellers.
Scalable support teams
We train and manage small VA pods for sellers who need ongoing operations coverage - listing hygiene, customer support triage, order monitoring, and catalog maintenance - with full SOP documentation.
Why clients hire us on Upwork
Our full work history, client reviews, and job success score are publicly visible on Upwork. No hidden credentials.
Clients pay through Upwork escrow. Your funds are protected until deliverables are confirmed - no risk of disappearing agencies.
We've managed the same platforms our clients use, at scale. That means we understand the real problems - catalog errors, suppressed listings, poor conversion - not just dashboards.
Engagements are structured as fixed-scope projects or monthly retainers. You can scale up, pause, or end engagements without penalties.
Ready to talk about your account?
We offer a free 20-minute audit call. No pitch decks, no obligations - just a direct look at what's holding your store back.