How We Work Together
We start with the account, not a pitch deck. The work is written down before it starts, the responsible team member stays clear, and the weekly update covers what changed and what needs your decision.
The Account Decides the Order of Work
An advertising problem may start with a weak listing. A catalog problem may need clean supplier data before any upload. A Shopify speed issue may come from the theme, an app, or both.
The audit is used to find that dependency. The written scope then records the order, the owner, and the measure we will use. This keeps a store owner from paying for work that cannot solve the actual problem.
From First Review to Weekly Delivery
20-Minute Audit Call
You show us the store and the problem that matters most. We review the relevant account details and say whether the issue fits our work.
Written Scope
We write down the scope, priorities, responsibilities, and measures of success. You see what we will do, in what order, and what still stays with you.
Execution & Weekly Rhythm
The responsible team member runs the agreed work. Each week you get a short update covering completed work, open decisions, and the next priority.
Review and Adjust
We compare the work with the agreed measure. The next decision may be to continue, change the approach, document more, or stop work that is not useful.
What Gets Executed During Weekly Engagement
Once the scope is agreed, execution follows a weekly rhythm. Here is what that looks like across the main service areas.
For Amazon PPC management, the work can include search term review, negative keywords, bid changes, budget decisions, and ACoS or TACoS reporting. The exact cadence and target come from the written scope.
For Amazon listing optimization, the work can cover titles, bullet points, backend keywords, A+ Content, category data, and flat file updates. Larger catalogs are organized by product family instead of edited one ASIN at a time.
For eCommerce VA services, recurring tasks are written into SOPs with clear review and escalation rules. Decisions that need the store owner stay outside the VA task list.
For Shopify CRO, we compare product pages, cart friction, email flows, and theme performance against the store's own history. When the data is limited, we do not pretend a change is a statistically reliable test.
Bids, negatives, search term pruning, weekly ACoS and TACoS reporting
Titles, bullets, A+ content, back-end keywords, image review
Page tests, email flows, CVR tracking, cart abandonment recovery
Listing hygiene, customer support, order monitoring, SOP-driven execution
Frequently Asked Questions
How does the onboarding process work at SMI Seller Solutions?
The process has four parts: a free 20-minute audit, a written scope with measurable targets, hands-on execution with weekly reporting, and a regular review of what to keep, change, or stop. Onboarding depends on the service and the condition of the account.
How long does it take to see results?
It depends on the service and the starting condition of the account. A catalog repair has a different timeline from PPC or conversion work. We define what will be measured before work starts and report progress against that baseline.
What does the free audit include?
The free 20-minute audit is a review of your Amazon or Shopify account. The team looks at the stated problem and relevant account details, with Abdul Rehman involved in deciding the right first priority.
Is there a minimum contract length?
Contract length depends on the scope. Project work has a defined deliverable, while ongoing management is quoted as a recurring engagement. Terms are written down before work starts, and engagements can run through Upwork with escrow protection.
Start with the Free Audit Call
No pitch deck. No commitment. Just 20 minutes to see if we're the right fit for your store.